Welcome to the Parke Stable Works FAQ page. We have answered the most common questions about our sheds, shipping, returns, and payments to help you find what you need quickly. If you can't find your answer here, please contact our support team.

Shipping and Delivery

Do you offer free shipping?

Yes. We offer free standard shipping on every order across the United States. No minimum purchase and no hidden handling fees.

How long will it take to receive my order?

Orders are processed within 1 to 2 business days, Monday through Friday. Once shipped, transit takes 3 to 5 business days. Your total estimated delivery is 4 to 7 business days from the date of purchase.

What is your order cut-off time?

Orders placed before 2:00 PM EST begin processing the same business day. Orders placed after 2:00 PM EST, or on weekends and public holidays, begin processing the following business day.

Do you ship internationally?

No. We ship only within the United States. Because of the size of our sheds, we cannot deliver to P.O. Boxes or APO/FPO addresses.

How do I track my order?

Once your order ships, you will receive a shipping confirmation email with your tracking number. Tracking is usually active within 24 hours. You can also track your order anytime at parkestableworks.shop/track-your-order/

What if my shed arrives damaged?

Inspect all boxes before the driver leaves and note any visible damage on the delivery receipt. Contact us within 48 hours of delivery at contact@parkestableworks.shop or +1 (765) 569-3894 with photos, and we will arrange a free replacement or full refund.

What if my tracking says delivered but I haven't received my order?

Please contact us within 3 business days of the delivery date. We will open an investigation with the carrier and make sure you receive your order.

Returns and Refunds

What is your return policy?

You can request a return within 30 business days from the date of delivery. Items must be unused, unassembled, and in their original packaging with all parts and hardware.

Are there any restocking fees?

No. We never charge restocking fees on approved returns. You receive a full refund of the product price with no deductions.

Is return shipping free?

Yes. Return shipping is free on all approved returns, including change-of-mind returns. Once your return is approved, we will send you a prepaid return label or arrange a free carrier pickup.

How do I start a return?

Contact us at contact@parkestableworks.shop or +1 (765) 569-3894 with your order number and reason for return. We will review your request within 1 to 2 business days and send you return instructions.

How long does it take to get my refund?

Once we receive, inspect, and approve your return, your refund is transferred to your original payment method within 10 business days. Please allow an additional 3 to 5 business days for your bank to post it.

Can I exchange a shed?

We replace items that arrive damaged or defective with the same model at no cost. Contact us with your order number and photos of the issue.

Can I cancel my order?

Yes. You can cancel free of charge within 24 hours of placing your order by contacting us. Orders that have already shipped cannot be cancelled and must go through our return process.

Products and Assembly

What types of sheds do you sell?

We offer outdoor storage sheds in a range of sizes and styles, from compact garden and tool sheds to larger backyard storage sheds for mowers, bikes, and outdoor equipment.

Do the sheds come assembled?

Most sheds ship unassembled with all parts, hardware, and instructions included. Please check the product description for assembly details before ordering.

Do I need a permit to install a shed?

Permit requirements depend on your city, county, or HOA. We recommend checking your local building codes and HOA rules before you order.

Are your sheds covered by a warranty?

Our sheds are brand new and covered by the manufacturer's warranty where applicable. If you notice a manufacturing defect, contact us at contact@parkestableworks.shop and we will help you.

Payments and Security

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, and Discover credit and debit cards, as well as PayPal.

Is there any sales tax?

Any applicable sales tax is calculated and shown at checkout before you complete your payment.

Is my payment information secure?

Yes. Our website uses SSL/TLS encryption, and all payments are processed by PCI DSS compliant providers. We never store your full card number, CVV, or PIN.

Still Have Questions?

If you couldn't find the answer you were looking for, our customer support team is happy to help.

  • Store Name: Parke Stable Works
  • Address: 4300 Judson Rd, Rockville, IN 47872, United States
  • Phone: +1 (765) 569-3894
  • Email: contact@parkestableworks.shop
  • Business Hours: Monday – Friday, 10:00 AM – 6:00 PM EST