At Parke Stable Works, we stand behind the quality of our sheds. If you are not completely satisfied with your purchase, we have a clear and simple return process — free return shipping and no restocking fees.

1. Return Window

  • You have 30 business days from the date of delivery to request a return.
  • Return requests made after 30 business days cannot be accepted, except in cases of verified manufacturing defects (see Section 4).

2. Eligibility Conditions

To be eligible for a return, your item must meet all of the following conditions:

  • Unused and in the same condition you received it.
  • In its original packaging, with all parts, hardware, and instructions included.
  • Not assembled, installed, modified, or altered in any way.
  • Note: If your item arrived damaged or defective, different conditions apply — see Section 4.

3. Return Shipping and Fees

  • Free Returns: Return shipping is 100% free on all approved returns, including defective items, items that do not match the description, and change-of-mind returns.
  • No Restocking Fees: We never charge a restocking fee on any approved return.
  • Once your return is approved, we will email you a prepaid return shipping label or arrange a free pickup with the carrier, depending on the size of your shed.

4. Damaged, Defective, or Incorrect Items

  • If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
  • Email contact@parkestableworks.shop with your order number and clear photos of the item and all packaging.
  • We will arrange a free replacement or a full refund — your choice — at no extra cost to you.
  • In most cases you will not need to return the damaged item. Our team will advise you case by case.

5. How to Start a Return

  1. Contact us at contact@parkestableworks.shop or call +1 (765) 569-3894 with your order number and reason for return.
  2. Get approval. Our team will review your request within 1 to 2 business days and send you a prepaid return label or arrange a free pickup.
  3. Repack your item securely in its original packaging with all parts and hardware.
  4. Ship it back by attaching the label and dropping it off at the carrier location, or hand it to the carrier at your scheduled pickup.
  5. Get your refund. Once we receive, inspect, and approve your return, your refund will be issued within 10 business days.

6. Refund Process

  • Once we receive your returned item, our team will inspect it and email you the status of your refund.
  • Upon approval, your refund will be transferred to your original payment method within 10 business days.
  • Please allow an additional 3 to 5 business days for your bank or card issuer to post the refund to your account.
  • You will receive a full refund of the product price with no deductions.

7. Late or Missing Refunds

If you have not received your refund after 10 business days from approval:

  • Check your bank account again.
  • Contact your bank or card issuer, as there is often a short processing delay before a refund is posted.
  • If you still have not received it, contact us at contact@parkestableworks.shop or +1 (765) 569-3894 and we will resolve it for you.

8. Exchanges

We replace items only if they are defective or damaged. If you need to exchange an item for the same model due to a defect, contact us with your order number and photos of the defect, and we will arrange the exchange at no cost.

9. Non-Returnable Items

The following are not eligible for return:

  • Sheds that have been assembled, installed, used, or altered in any way.
  • Items returned without their original packaging or with missing parts or hardware.
  • Return requests made after the 30 business day window without prior written approval from our team.

10. Order Cancellations

  • You may cancel your order free of charge within 24 hours of placing it.
  • To cancel, contact us at contact@parkestableworks.shop or call +1 (765) 569-3894.
  • Orders that have already shipped cannot be cancelled and must go through our standard return process.

11. Contact Information

To start a return or for any questions about this policy, please contact our support team.

  • Store Name: Parke Stable Works
  • Address: 4300 Judson Rd, Rockville, IN 47872, United States
  • Phone: +1 (765) 569-3894
  • Email: contact@parkestableworks.shop
  • Business Hours: Monday – Friday, 10:00 AM – 6:00 PM EST